Reference

How atm4d1 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use your account, how we store it, and what you can do with it.

Data collected only for account useWallet details stored securelyYou can request access or deletionNo third-party sale of personal dataContact us anytime to update your info

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security around your personal information is not treated as an afterthought. We apply encryption to data in transit and at rest, which means your account details and wallet confirmation records are not readable in plain text. Here is how we handle the four main areas of your data.

Cookie Use

We use cookies to keep your session active between pages and to remember your preferred payment method. You can clear cookies from your browser at any time; this will log you out of your current session.

Account Security

Login attempts are monitored for unusual patterns. If we detect access from an unrecognised device, we may send an OTP to your registered phone number before allowing entry.

Data Retention

We retain account and transaction records for the period required to resolve disputes and meet any applicable legal obligations. After that period, data is deleted or anonymised according to our internal schedule.

Your Request Rights

You can ask us for a copy of the personal data we hold, request a correction, or ask us to delete your account data where no legal retention obligation applies. Submit requests via email or live chat.

What We Collect and Why We Collect It

atm4d1 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with atm4d1, we collect the details you provide during registration — your name, email address, phone number, and the payment method you choose to use, whether that is DANA, OVO, or GoPay. We also collect session data: device type, browser, IP

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address, and pages accessed. This information helps us verify your account, process wallet transactions, and keep your login secure. We do not collect more than what your account activity requires. Payment data tied to DANA, OVO, and GoPay is handled through the respective wallet provider's own
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infrastructure; we only receive confirmation of a completed transfer, not your full wallet credentials. Cookie data and session logs are stored for a defined retention period to support account security and to resolve any disputes you raise with our support team. Availability of services depends on
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local law and eligible regions. We do not share your personal data with third parties for marketing purposes. If a legal obligation requires disclosure, we will inform you where we are permitted to do so.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you have questions about your data, want to request a copy of what we hold, or need to correct something on your account, our support team handles privacy matters directly. You do not need to go through a third party. Reach us through any of the channels below and we will respond to data-related requests as a priority.

Common Questions About Your Data and Rights

These are the questions we hear most often from people checking how their account data is handled. If yours is not covered here, reach out via live chat or email.

We collect your name, email, phone number, and the e-wallet you link — DANA, OVO, or GoPay. We also log your device type and session activity to secure your account.

Yes. Submit a data access request through email or live chat. Include your registered phone number so we can verify your identity before sending anything.

We do not sell or share your personal data for marketing. Wallet providers like DANA, OVO, and GoPay receive only what is needed to process your transaction — nothing more.

We keep records for the period needed to handle disputes and meet any legal requirements that apply where local law permits. After that, data is deleted or anonymised.

Contact our support team via email or live chat with your deletion request. We will process it once we confirm no active legal retention obligation applies to your account.

Wallet confirmation records — such as DANA or OVO transfer references — are retained only for as long as required for dispute resolution. After that window closes, they are removed from active storage.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How atm4d1 Handles Your Personal Information

How We Protect and Manage Your Account Data

Cookie Use

Account Security

Data Retention

Your Request Rights

Reach Us About Your Privacy Questions

Common Questions About Your Data and Rights

01 What personal data does atm4d1 collect when I register?

02 Can I see a copy of all the data you hold on my account?

03 Does atm4d1 share my data with third parties?

04 How long do you keep my account and transaction records?

05 How do I request that my data be deleted?

06 What happens to my wallet data if I close my account?

Privacy Policy

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