Reference

Terms and Conditions That Cover Your Account

These terms set out how your atm4d1 account works — what we expect from you and what you can expect from us.

Covers all account activityApplies to DANA, OVO, GoPay depositsEligibility subject to local lawUpdated when policy changesContact support for any queries
atm4d1 Terms and Conditions That Cover Your Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account security is part of what these terms govern. We use SSL encryption across all account pages, and your payment credentials — whether you fund via DANA, OVO, or GoPay — are never stored on our servers beyond what is needed to process the transaction. We keep account activity records for as long as required to meet our obligations and to resolve any disputes that arise. If you want to know what data we hold on your account, or if you want to request a correction, contact support through live chat or email and our team will walk you through the process.

Data Retention We retain your account and transaction records for the period required under our policy. You can request a summary of what we hold at any time via support.
Cookie Use We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your browser at any time.
Account Security Your account is protected by password and OTP verification at login. Never share your credentials — we will never ask for your full password via chat or email.
Requesting Changes To update your registered details or request data correction, contact us through live chat or email. We verify identity before making any account changes.
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear or you need help with an account matter — whether that is a deposit held in your DANA wallet, a withdrawal request, or a question about account eligibility — our support team is the right place to start. Reach us through the channels below. We aim to respond to all term-related queries as promptly as our queue allows. Players in Batam and across Indonesia can use any of these paths.

Team online

Live Chat

Open the chat widget from any page in your account area. Describe your query and a support agent will pick it up from the queue.

Email Support

Send your terms or account query to our support address. Include your registered account detail so we can locate your record quickly.

Help Centre

Browse the Help Centre for written answers on common terms questions — account limits, e-wallet use, and eligibility conditions are all covered there.

Frequently Asked Questions About Our Terms

These are the questions we get most often about the terms and conditions on atm4d1. If your question is not covered here, reach out to support directly — live chat is the fastest path to a clear answer.

Yes. Using your account — including making a deposit via DANA, OVO, or GoPay — means you have read and accepted these terms in full. We recommend reading them before your first deposit.

We post the updated version on this page and note the revision date. Continuing to use your account after the update is posted means you accept the new terms as written.

The terms on this page are written in English and the English version is the binding version. If you need help understanding a specific clause, contact our support team for clarification.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that accessing the platform is lawful from your current location at any given time.

Contact support via live chat or email with your registered account detail. We will verify your identity and then provide a summary of the data we hold on your account.

Reach out to support through live chat or email and explain the specific term in question. Our team will review your case and respond with a clear explanation of how the term applies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.